Meeting/Event Information

Many engineers and technical specialists are very successful in providing their product or service, but may lack the experience, skills, or confidence to sell their services or products.  This workshop focuses on the skills that encourage prospects and customers to take advantage of what you are offering.   Attendees will learn how emotional intelligence can positively affect their delivery, and in turn increase their success at bringing in new business.  

Kevin Farrell serves as the Director of Corporate Marketing, Communications and Training for Conservation Service Group (CSG), an energy efficiency program implementer, headquartered in Westborough, Massachusetts with offices across the country.  Kevin’s responsibilities include the design and delivery of Technical, Management and Professional Development learning programs for CSG staff, utility program partners, as well as non-program related clients/customers in the open market. In addition, he oversees Corporate Marketing and Internal Communications.  He maximizes the use of technology in all of the products and services offered by his groups to meet key internal business goals and strategies.   

Before joining CSG, Kevin was an independent consultant specializing in e-learning and web design.  Prior to that he spent over 10 years at Fidelity Investments in various positions for three training organizations throughout the company, including Director of Learning Technology, for Leadership & Organizational Development.  In this role he designed and implemented an online training strategy for over 10,000 senior managers globally, for this effort he was awarded by Brandon Hall for Best Innovation in Learning Technology.  He has extensive experience in the learning and development arena including instructional design, facilitation and training of programs ranging from customer service and sales, to leadership development, as well as designing web based e-learning solutions.  

Meeting Manager:  Sam Nutter